How to Use the Extension

Everything you need to know — from saving your first profile to activating Premium and fixing common portal issues.

Basic Usage

1

Choose an RTPS service

Open the Residence, Income or Caste certificate form from the extension's free service links. Premium services like Character Certificate, NCL and EWS are available in the Additional RTPS Services section of the extension.

2

Save your application details

Fill the form once, open the extension and select Save Form. Give the profile a clear name — the person's name along with the service — so you always pick the right one.

Tip: Save a separate profile for every person you apply for. This keeps each person's details accurate and prevents information from getting mixed up between applications.
3

Open & fill a saved profile

Select a profile, choose Open & Fill, and the extension opens the service form and fills your saved information into every matching field — including dropdowns.

4

Complete the official RTPS steps

Photo upload, mobile number verification, OTP, captcha and final submission are always completed by you on the official RTPS/ServicePlus portal.

If the Form Does Not Move Forward

These issues come from the official portal itself, not from the extension. Here is how to fix them.

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"Session Timed Out" error

Open the same certificate service again from the extension's service links and continue your application from there.

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Form reloads or stays on the same page

Clear the cached site data for serviceonline.bihar.gov.in in your browser, reopen the service from the extension and start the application again.

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Dropdowns not filling properly

Slow internet can stop dropdown options from loading in time. Open the extension's Settings, increase the Autofill Delay and run Open & Fill again.

Activating Premium Services

One-time setup. Once Premium is active, clicking any premium service card in the extension opens the RTPS portal directly.

1

Click a premium service card

Select Character Certificate, NCL Bihar, NCL Central or EWS from the Additional RTPS Services section in the extension.

2

Choose a plan (first time only)

You will be taken to the RTPS Autofill website. Pick the Monthly plan at ₹49 or the Yearly plan at ₹199.

3

Register or sign in

Create your account or sign in. Your plan stays linked to this account, so Premium continues to work even if you reinstall the extension.

4

Pay and confirm

Complete the payment using UPI, card or netbanking. Premium is activated automatically as soon as the payment is successful.

5

Premium is now active

Return to the extension and click the same service card — the RTPS portal will open directly from now on.

Note: Premium is linked to your account. Sign in with the same account on any browser where the extension is installed to use it there.

For the Best Experience

Allow a few seconds for the autofill sequence to complete. Avoid refreshing the page or clicking elsewhere while dropdowns are being populated.

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